Booking Conditions / Terms of Business

Booking Conditions

  • 5 % discount for returning guests: for a 3rd stay or more of at least 1 week (cash payments only - not valid for package or group offers)
  • Local tourism taxes are not included in the price. You have to pay € 1,90 Kurtaxe per day and per person (older than 15 years). No 7=6.
  • Stays of less than 4 days: weekend- or short-stay surcharge € 5 per person and day
  • Bookings under 4 nights can only be accepted 4 weeks before arrival.
  • Set rates for 3rd person or more in the same apartment:
  • ages 0 - 5 free (max. 2 children); ages 6 - 11: € 25; ages 12 - 15: € 35;
    ages 16 - 18: € 45; ages 19 - 99: € 55 - per person and day in all categories and seasons
  • Family Hit: 2 children 11 and under free (beginning with the youngest child)
    winterseason 2020/21: from 19.-26.12.2020 and 09.01.-27.03.2021
    summerseason 2021: from 12.05.-26.06.2021 and 28.08.-06.11.2021
    Valid for max. 2 children (beginning with the youngest child).
  • Underground parking: € 5 per day
  • Single use surcharge: € 20,- per day
  • Pets: € 10 per day (pet food not included); not permitted in the dining room, restaurant, indoor pool and sauna area, as well as on sunbathing lawns/gardens. Dogs must be kept on a leash!
    Recently for guests with dogs we offer the opportunity to use a certain beach area only for dogs.
  • We will try to respect your room wishes whenever possible, though we cannot give a definite guarantee.
  • In the event of premature departure or delayed arrival, we will be obliged to charge you the full room rate!
  • Water-going vehicles (except for small rubber rafts) are charged extra.
  • Cancellation penalties in accordance with guidelines of the Austrian hotel industry
  • Reservations are only guaranteed upon receipt of the deposit amount by the stipulated payment deadline!
  • All prices are listed in Euro and include federal taxes. Local taxes are excluded (€ 1,90 per night).

Check-in & Check-out:

Please note that rooms and apartments are not available for check-in until 3 p.m. and should be vacated on departure day by 10 a.m.You will receive your final bill by 9 p.m. of the day before departure. We accept credit cards (MasterCard, Visa).

CANCELLATION CONDITIONS (without holiday cancellation insurance)

If cancellations are received 8 weeks or more in advance of arrival, your deposit will be refunded in full. Should you cancel between 4 and 8 weeks prior to arrival, your deposit will be retained as a cancellation charge. Fewer than 4 weeks prior to arrival, you will be billed the entire amount of your stay. This also applies to premature departure or delayed arrival.

Due to the corona situation we adjust the conditions. Please inform yourself on our homepage or by phone. We generally recommend taking out travel cancellation insurance.


Bellevue Tip:

We highly recommend protecting yourself in the event of cancellation by purchasing holiday cancellation insurance.