Booking Conditions / Terms of Business

Booking Conditions

  • 5 % discount for returning guests: for a 3rd stay or more of at least 1 week (cash payments only - not valid for package or group offers)
  • Local tourism taxes are not included in the price. You have to pay € 1,90 Kurtaxe per day and per person (older than 15 years). No 7=6.
  • Stays of less than 4 days: weekend- or short-stay surcharge € 5 per person and day
  • Bookings under 4 nights can only be accepted 4 weeks before arrival.
  • Set rates for 3rd person or more in the same apartment:
  • ages 0 - 5 free (max. 2 children); ages 6 - 11: € 25; ages 12 - 15: € 35;
    ages 16 - 18: € 45; ages 19 - 99: € 55 - per person and day in all categories and seasons
  • Family Hit: 2 children 11 and under free (beginning with the youngest child)
    summerseason 2020: from 14.06.-28.06.2020 and from 28.08.-07.11.2020
    winterseason 2020/21: from 19.-26.12.2020 and 09.01.-06.04.2021
    summerseason 2021: from 12.05.-26.06.2021 and 28.08.-06.11.2021
    Valid for max. 2 children (beginning with the youngest child).
  • Underground parking: € 5 per day
  • Single use surcharge: € 20,- per day
  • Pets: € 10 per day (pet food not included); not permitted in the dining room, restaurant, indoor pool and sauna area, as well as on sunbathing lawns/gardens. Dogs must be kept on a leash!
    Recently for guests with dogs we offer the opportunity to use a certain beach area only for dogs.
  • We will try to respect your room wishes whenever possible, though we cannot give a definite guarantee.
  • In the event of premature departure or delayed arrival, we will be obliged to charge you the full room rate!
  • Water-going vehicles (except for small rubber rafts) are charged extra.
  • Cancellation penalties in accordance with guidelines of the Austrian hotel industry
  • Reservations are only guaranteed upon receipt of the deposit amount by the stipulated payment deadline!
  • All prices are listed in Euro and include federal taxes. Local taxes are excluded (€ 1,90 per night).

Check-in & Check-out:

Please note that rooms and apartments are not available for check-in until 3 p.m. and should be vacated on departure day by 10 a.m.You will receive your final bill by 9 p.m. of the day before departure. We accept credit cards (MasterCard, Visa).

CANCELLATION CONDITIONS (without holiday cancellation insurance)

If cancellations are received 8 weeks or more in advance of arrival, your deposit will be refunded in full. Should you cancel between 4 and 8 weeks prior to arrival, your deposit will be retained as a cancellation charge. Fewer than 4 weeks prior to arrival, you will be billed the entire amount of your stay. This also applies to premature departure or delayed arrival.

Bellevue Tip:

We highly recommend protecting yourself in the event of cancellation by purchasing holiday cancellation insurance.