HYGIENE & SAFETY
ENTRY & EXIT REGULATIONS
ENTRY AND EXIT REGULATIONS IN AUSTRIA
SAFE VACATION - HYGIENE & SAFETY
The safety and well-being of our guests and our staff is our highest priority. Special times require special measures, but we still attach great importance to providing you with an incomparable vacation as usual.
Our preventive measures against Covid-19 will be adapted to the latest developments in order to offer you a safe and relaxing vacation.
Currently, the following measures are valid until June 30, 2021.
3G RULE (in German: geimpft, genesen, geimpft - meening vaccinated, recovered, tested)
To be presented,
for vaccinated persons: a medical certificate on the vaccination status or a vaccination certificate in DE or EN,
or for convalescents: a medical or official convalescence certificate in DE or EN about an infection survived in the last six months (e.g. Austrian certificate of isolation) or proof of neutralising antibodies (not older than three months),
or for those tested: a medical certificate on the test status or a written test result on a negative test (PCR max. 72h old, antigen max. 48h old).
This regulation applies to Germany, Switzerland/Liechtenstein, the Netherlands, Belgium, Slovakia, Slovenia, France, the Czech Republic, Hungary, etc.
Please have the passport of the person under whose name the reservation was made ready - together with the tests of all persons travelling with you from the age of 10.
For our "new" guests - if you send us the names and dates of birth together with contact details (address, mobile phone number and e-mail address) before arrival, we can shorten the waiting times at reception. Only the passport number then needs to be entered, so please have this ready.
It is compulsory for our guests to wear an FFP2 mask in the public areas of the hotel. This also applies in other public areas outside the hotel (e.g. in churches, at the hairdresser's or in leisure businesses). We ask you to support this measure. If you do not have a mask with you, you can get one at our reception.
AROUND TESTING IN THE HOTEL:
Currently, there is an obligation for guests to test themselves daily. You can get these "living room tests" free of charge at our reception. These are valid for 24 hours as an entrance test for all areas in the resort that you are only allowed to enter when tested (e.g. at the hairdresser, leisure facilities, restaurants/cafés). Also for the catering (hotel restaurant) you have chosen with us. The implementation is sporadically controlled by the authorities. This measure imposed by the legislator is for your own protection and we ask you to go along with it and ask for your understanding, as we have no influence on it and a discussion about the meaningfulness of this measure will lead nowhere. Please note that the so-called "living room tests" are only valid for 24 hours.
IN THE DINING ROOM & RESTAURANT:
In the restaurant, the mask requirement also applies, except at the assigned table (for the entire stay). The culinary offer at the buffet remains in the usual quality - disinfection dispensers are available. At the buffet we ask you to keep the necessary distance as far as possible.
LOUNGES & BAR:
Currently, the closing time is set at 24 hrs, unfortunately sitting at the bar is not allowed. For this reason we are happy to offer table service in this area.
KIDS CLUB & PIRATE LAND:
Children from the age of 6 must wear Mouth-Nose-Protection (MNS) and FFP2 masks are compulsory for those aged 14 and over. We do of course offer professional supervision, but leave it up to our guests to decide whether they wish to take advantage of this. This also applies to our animation programme during the main holiday periods.
BELLEVUE - BATHING WORLD:
The sunbathing area in the garden with an area of around 18000 m² is very large. This means that our guests have plenty of space. The deckchairs of a family or couples may stay together. The minimum distance therefore only applies to other guests. Our outdoor and indoor pools are open. However, we ask you to keep the minimum distance here too (1 metre around or in any direction). No mask needs to be worn on the lounger. The FFP2 mask is only to be worn in the entrance area to Bellevue-Badewelt, in the WC's and in the changing room.
Sauna area. These regulations also apply to our sauna area. All 3 saunas should only be used by one family or by a couple from a shared household at the same time. Details of the recommendations for our Bellevue bathing world are displayed on site or can be obtained from our reception.
CHECK OUT - DEPARTURE:
To avoid longer waiting times on the day of departure, you are welcome to settle your bill the day before.
OUR BELLEVUE TEAM:
All our employees are trained to the latest hygiene standards. Employees with guest contact wear a mask. In addition, all employees are regularly tested for Covid-19.
By adhering to all of these measures, we are confident that we can provide you with a safe and relaxing stay with us at Ferienclub Bellevue am Walchsee**** and look forward to seeing you again!
With kind and healthy greetings
Your family Kaltschmid and
the entire Bellevue team